FAQs

These are the answers to our customers’ most frequently asked questions about home health care and our services. If you have other questions don’t hesitate to reach out to us at (610) 357-9675 or through our contact form. We’re available 24 hours, 7 days a week to answer any questions you may have!

What is Home Health Care?

The term “home health care” describes a wide range of healthcare services that can be provided in your home, including “skilled” and “non-skilled” services. There are many reasons why people use our services. It may be a senior who needs assistance but wants to remain independent in his or her own home or lives with family members who would like some additional care. Others have a chronic condition, disability or are recovering from surgery. AccuCare delivers home health care through qualified Home Health Aides, Licensed Practical Nurses, Registered Nurses and Therapists.
The term “home health care” describes a wide range of healthcare services that can be provided in your home, including “skilled” and “non-skilled” services. There are many reasons why people use our services. It may be a senior who needs assistance but wants to remain independent in his or her own home or lives with family members who would like some additional care. Others have a chronic condition, disability or are recovering from surgery. AccuCare delivers home health care through qualified Home Health Aides, Licensed Practical Nurses, Registered Nurses and Therapists.
AccuCare accepts reimbursement from Medicaid, Medicare, Options’ Program, veterans’ benefits, workers compensation, and long-term care insurance. We also accept private pay: a deposit of the amount equal to one week of projected services (amount based on your anticipated schedule) is required prior to beginning care. After that, you will be billed on a bi-weekly basis. You approve the bill and then pay by check or credit card (over the phone, via an emailed invoice, or through the mail).
Your overall well-being, safety, and satisfaction with our service is our primary goal; it is critical to every single member of our organization to achieve positive outcomes for all clients. All home health professionals are supervised by a registered nurse (RN) clinical manager. Our Director of Nursing (DON) and Administrators monitor company-wide operations to ensure staff performance, client safety and satisfaction. We also voluntarily submit to rigorous quality and safety audits by The Joint Commission (TJC). Joint Commission standards focus on state-of-the-art performance improvement strategies that help healthcare organizations continuously improve the safety and quality of care, which can reduce the risk of error or low-quality care.
AccuCare carefully screens and hires the best caregivers in the industry. We require a recent physical exam, verified work history with at least 2 references and all staff must submit to a background check. All home care professionals undergo an in-depth interview and onboarding process, written exams, skill assessments and ongoing training, supervision, and in-services. But most significantly, our team members must demonstrate a true passion for caring. We only send caregivers to your home that we would want to work in our own.
First, your registered nurse (RN) or schedule coordinator visits you to assess your individual needs. We work with you, your family and your physician to create an individualized plan of care for you. If applicable, we also work in conjunction with your Service Coordinator. We identify the AccuCare health care professionals whose skills, experience, and personality type best fit your needs. Your assigned registered nurse (RN) orients your caregiver on your plan of care and we begin our process with the first day in the home. We monitor the performance of our staff, assess your satisfaction with our services, and continue to update the plan of care as needed through ongoing Supervisory Visits by our registered nurses. If you are unhappy with our staff, we will assign you another qualified professional. Our process is ongoing and constantly evolving, but the outcome we strive for remains unchanged – provide you with the best experience home care can offer.
AccuCare caregivers are experienced, dedicated, compassionate home health care professionals that include registered nurses, licensed practical nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, live-in attendants, certified nursing assistants, homemakers, companions, and others. All field staff is supervised by clinical managers, office managers, scheduling coordinators, administrative staff and is overseen by our ownership group. We care deeply about our clients – creating a positive outcome for our clients is the reason why we go to work every day, it’s a necessity and burning desire for us to provide quality home health care.
Our registered nurses (RNs) and licensed practical nurses (LPNs) provide services from 2 hour visits up to a 24-hour around-the-clock shift-care. AccuCare nurses provide help and assistance to our clients through a wide-ranging scope of skilled services including wound care, catheter care, feeding tubes, medication management, tracheostomy and ventilator care, and more. Please contact your local office to discuss your specific nursing needs.
Yes. We are licensed by the state of Pennsylvania to provide Home Health Care services. We are also a Medicare-Certified Home Health Agency.
AccuCare Home Nursing was founded in 1995 by Elizabeth J. Ratigan. We have been proudly serving the Delaware Valley for 23 Years and continue to grow and expand our service coverage map across Pennsylvania.
AccuCare was created because of the owner's positive experience with her mothers’ home health care services. She wants to give back that same experience to other families. We have an exemplary record with the Pennsylvania Department of Health and are accredited by The Joint Commission, the same accreditation as Hospitals. We are not a franchise, we are a licensed, bonded & Insured, family-owned local Home Health Care Agency. Experience matters in home care and AccuCare has stood the test of time.